QUALITY WARRANTY

OUR MATERIALS

Since 1962 Havaianas have been producing thongs made from our top-secret premium Brazilian
100% rubber formula and nothing else – a hallmark of Havaianas products.

OUR WARRANTY

  1. We stand by the quality of our products and offer 6-month replacement warranty against
    manufacturer defects on all Havaianas products purchased from our Online Store, or from
    any one of our authorised retailers throughout South Africa.
  2. As part of our quality guarantee, replacements can be analyzed and processed up to 6
    months after purchase subject to fair use guidelines.
  3. Please note that fair wear and tear is not covered under our warranty. (Fair wear and tear is
    damage that naturally and inevitably occurs to products as a result of normal wear and/or
    aging.) Fair use excludes mishandling or conducting strenuous activities whilst wearing
    Havaianas (e.g. playing a sport, hiking, running, etc). In such instances, Havaianas reserves the
    right to refuse a replacement.
  4. The above is applicable only on the condition that a valid receipt is provided.

If you need more information about our warranty, please drop us a note here.